Hartfield Surgery

01892 863326

Groombridge Surgery

01892 863326

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Accessibility

It is really important to us that as many people as possible can access the information on this website. Rather than create a different accessible version of this website we ... [continue] Accessibility

Accessible Information Standard

Do you or someone you care for have a disability which is a barrier to effective communication? If the answer is yes, then we would like to know! We wish ... [continue] Accessible Information Standard

Carers

Are you are Carer ? Please let us know and our co-ordinator can add this to your records so that our Health Professionals are aware that you are a Carer. ... [continue] Carers

Complaints and compliments

If you are unhappy with any aspect of the service provided by the surgery you should, in the first instance, ask to speak to the Practice Manager who will endeavor ... [continue] Complaints and compliments

How to register

To register with our practice you need to complete a registration pack, this can be collected from the surgery, or downloaded by clicking the following links: NHS Registration Form GMS1 Practice ... [continue] How to register

Lost Property

Please note that we will dispose of lost property if this is not claimed with in three months. Thank you Groombridge & Hartfield Medical Group

Named GP

Every patient registered at Groombridge and Hartfield Medical Group is allocated a named GP who is responsible for the patients overall care at the Practice. If you would like to ... [continue] Named GP

Patient confidentiality

How we use your Medical Records  This practice handles medical records according to the laws on data protection and confidentiality. We share medical records with health professionals who are involved ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

GI894 – G81614 Groombridge boundary Apr 2019 v002

Privacy Statement/General Data Protection Regulation (GDPR)

Privacy Statement/General Data Protection Regulation (GDPR) We have updated our privacy policies to comply with new legislation which becomes effective on Friday 25th May 2018. We will continue to hold ... [continue] Privacy Statement/General Data Protection Regulation (GDPR)

Support Group Website Contact Details

British Heart Foundation www.bhf.org.uk COPD/ British Lung Foundation www.blf.org.uk Diabetes Uk www.diabetes.org.uk British Red Cross www.RedCross.org.uk Age Uk www.ageuk.org.uk Headway www.headway.org.uk Age concern www.ageuk.org.uk Stroke association www.stroke.org.uk Autism www.autism.org.uk Association ... [continue] Support Group Website Contact Details

Updating your details

Please let the surgery know as soon as possible if you change your name, address, or landline and mobile telephone numbers.  

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

In accordance with NHS guidelines, the Practice adopts a zero tolerance approach to patients who are violent or abusive to the doctors or any other members of the Practice staff ... [continue] Violent or abusive behaviour

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