The NHS wants to give patients better ways to see their personal health information online. As your GP practice, we have been asked to provide you with access to your full medical record. If you are over 16 and have an online account, through the NHS App, NHS website, or another online primary care service, you will now be able to see all future notes and health records from your doctor. Some people can already access this feature, this won’t change for you.
This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor, not from hospitals or other specialists. You will only be able to see information that has been added from 31st October 2023 onwards. For most people, access will be automatic, and you won’t need to do anything.
Your doctor may talk to you to discuss test results before you are able to see some of your information on the app, they may also want to talk to you before your full records access is given to make sure that having access is beneficial to you. There is likely to be sensitive and personal information within your medical record, so you should talk to your doctor if you have any concerns. If you are a carer and would like to see information about someone you care for, please speak to our reception team.
These changes only apply to patients with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception.
The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll will need to make sure you protect your login details. Do not share your password with anyone else as they will then have access to your personal information.
If you do not want to see your health record, if you are worried someone could be accessing your phone, or could force you to show them your medical records, please make this clear to us at the practice, so we can take steps to keep you safe.
If you would like more information about these changes, please speak to your GP or reception staff.
