Patient Access to Medical Records

The NHS wants to give patients better ways to see their personal health information online. As your GP practice, we have been asked to provide you with access to your full medical records. If you are over 16 and have an online account, through the NHS App, NHS website, or another online primary care service, you will now be able to see all future notes and health records from your doctor. Some people already have access this feature, so this won’t change for you.

From 31st October 2023 you will now automatically be able to see all future notes from your appointments, as well as test results and letters. This only applies to records from your doctor, not from hospitals or other specialists.

There is likely to be sensitive and personal information within some patients medical records. Your doctor may wish to speak to you before full access to your records is given to ensure that having access is beneficial to you. You should speak to your doctor if you have any concerns about this change.

These changes only apply to patients who have online accounts. If you do not want an online account, you can still access your health records by requesting this information through our reception team.

The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll will need to make sure you protect your login details. Do not share your password with anyone else as they will then have access to your personal information.

If you do not want to see your health record, if you are worried someone could be accessing your phone, or could force you to show them your medical records, please make this clear to us at the practice, so we can take steps to keep you safe.

If you have concerns about these changes, or would like more information please speak to your GP or our reception staff.