We have a team of healthcare professionals at the practice, including GPs, nurses, a Healthcare Assistant, phlebotomist, clinical pharmacist, physiotherapist and social prescriber.
When you contact the surgery, our Patient Services Team will ask a few brief questions about what you need help with. This allows us to assess how urgent your concern is and book you with the clinician best placed to support you.
Our Practice Nurses provide a wide range of clinical care, including wound and ulcer management, suture and clip removal, vaccinations and immunisations, and cervical screening. They also play an important role in the monitoring and management of long-term conditions such as asthma, COPD and diabetes.
Our Healthcare Assistant offers appointments for blood pressure checks, NHS Health Checks and some wound care. They also support the clinical team with minor surgery clinics.
Our Phlebotomist carries out blood tests at both of our sites.
Clinical Pharmacist
Our clinical pharmacist, Alison Evans, works closely with patients and GPs to ensure medicines are used safely and effectively. She is an independent prescriber and can carry out medication reviews, support the management of long-term conditions, and advise on side effects, new prescriptions or changes to treatment.
First Contact Physiotherapist
Our physiotherapist, George Smith, is available at the practice every Friday as the first point of contact for musculoskeletal (MSK) issues. He can help with joint, muscle, tendon and ligament problems, including sprains, sports injuries, arthritis, back and neck pain, nerve-related pain in the arms or legs, and recovery after orthopaedic surgery. George can also advise on the best management of MSK conditions, refer you to specialist services if needed, and arrange investigations such as X-rays, ultrasound or MRI scans when clinically appropriate.
Alternatively, patients can self-refer directly to East Sussex MSK Community Partnership (ESMSK) for physiotherapy, without needing to see a clinician first.
Social Prescriber
Our Social Prescriber, Helen Arbuthnot, supports patients and carers aged 50 and over with non-medical concerns that may be affecting their wellbeing.
Social prescribing focuses on practical, social and emotional needs – such as loneliness, financial worries, housing concerns, caring responsibilities or difficulties managing at home. It is a non-urgent service that works alongside your usual GP care.
Helen offers personalised support, usually over a period of up to 12 weeks, by phone or in person. Together, you will explore what matters most to you and agree a plan of support.
How the Social Prescriber Can Help:
• advice on housing problems, financial support and benefits
• access to other specialist or community services
• finding local activities and opportunities to meet new people
• improving wellbeing through exercise and community groups
• support with bereavement or emotional challenges
• in-person and telephone befriending services
•support with planning ahead, including care and financial guidance
• support with home care options and safety assessments
• community transport and maintaining independence
• help with completing forms
If you feel you or someone you care for may benefit from this service, please speak to your GP or a member of the practice team to request a referral.
Pharmacies can offer advice and treatment for many minor illnesses, as well as support with your medicines. Pharmacists can help with coughs, colds, sore throats, earache, aches and pains, and can answer questions about side effects or new prescriptions.Through the Pharmacy First service, pharmacists can now assess and treat certain common conditions without you needing to see a GP. Where appropriate, they can supply prescription-only medicines, including antibiotics or antivirals.
You do not need an appointment to use this service.
