Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can provide the best possible care.

As well as prescription details, your medical records are also computerised and the Practice is registered under the Data Protection Act 1998. All GPs, Practice Nurses and Practice Ancillary staff, together with attached staff such as Health Visitors and Community Midwives, have access to the medical records of our patients. All these people are well aware of the crucial importance of patient confidentiality and are contractually bound to maintain it.

Under provisions of the Data Protection Act 1998, patients may apply for access to their own medical records or authorise a third party (such as a solicitor) to apply on their behalf. The Act covers all computerised and manual records of living patients. Formal applications for access must be made in writing, although there is nothing to prevent a doctor from informally showing a patient their records. If your request for access is urgent, while every effort will be made to provide access to the Dr. of your choice, this cannot be guaranteed. The patient is entitled to a copy of the records, which may be a photocopy or a computerised print out.

Within the practice, the staff work as a team and divide roles and responsibilities between them. This means it is likely members of the team, other than your doctor or nurse, may see your information in the course of their work. All staff are trained to work to the Data Protection Act.

With your agreement, your GP may refer you to other services and Healthcare providers, or they may work with other services to provide your care in the Practice. Other services and Healthcare providers will normally tell your GP surgery about the treatment they provide for you and your GP or Nurse will include this in your record.