If you are unhappy with any aspect of the service provided by the surgery you should, in the first instance, ask to speak to the Practice Manager who will endeavor to resolve the problem informally with you. In the event that the matter is not resolved to your satisfaction, a formal complaint procedure is available and full details will be supplied on request.
If you feel unable to raise the complaint directly with us then you should contact:-
High Weald Lewes Havens CCG
36-38 Friars Walk Lewes