We are looking for a friendly, organised and reliable person to join our Patient Services Team. If you enjoy working with people and have excellent communication skills, we would love to hear from you.
The role involves a range of reception and administrative duties, including welcoming patients, answering telephone calls, booking appointments and supporting the wider practice team.
Hours of work
Wednesday: 7:45am – 1:30pm
Friday (morning): 7:45am – 1:30pm
Friday (afternoon): 1:30pm – 6:30pm
What you’ll be doing:
• Welcoming patients / visitors
• Answering telephone calls and dealing with patient enquiries
• Booking appointments
• Processing information and passing messages to the relevant clinical teams
• Providing administrative support to the wider team
About you
We are looking for someone who:
• Has excellent communication and customer service skills, particularly over the telephone
• Has a friendly, approachable and positive attitude
• Is reliable, enthusiastic and willing to get stuck in
• Is organised, accurate and has excellent attention to detail
• Has good computer skills
• Is able to prioritise their workload
• Can work independently as well as part of a team
• Is flexible and able to work across both of our practice sites
Previous reception or administrative experience would be beneficial, but personality and the right attitude are just as important.
Interested?
We would love to hear from you. Please get in touch with your CV and a little bit about yourself. If you have any questions or are interested in applying for this role please email Helen Wilson and Sharon Monger on: [email protected]
Closing date for applications 9th October 2026
To apply for this job email your details to sxicb-esx.thenooksurgery@nhs.net.
