The 2024 GP Patient Survey Results were released last week, and we are thrilled to share our results. We have AGAIN received excellent results and scored above the national average in every area. This is an amazing achievement, and we want to thank the patients who took part in the survey. A huge well done to all our staff for your continued hard work and dedication to the practice and our patients.
Here are some of the highlights for Groombridge and Hartfield Medical Group:
98% describe their overall experience of this GP practice as good (National result: 74%) 80% find it easy to get through to this GP practice by phone (National result: 50%) 94% find the receptionists at this GP practice helpful (National result: 83%) 98% say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment (National result: 85%) 99% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment (National result: 92%) 99% felt their needs were met during their last general practice appointment (National result: 90%)You can see more information by clicking on the pictures below. To view the full survey results and see how we compare both locally and nationally, visit: https://gp-patient.co.uk
