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ON LINE BOOKING AND CANCELLING OF APPOINTMENTS PLUS ORDERING PRESCRIPTIONS NOW LIVE
If this is of interest to you please pick up a registration form from either Groombridge or Hartfield Surgeries or call reception and ask for one to be posted to you. We will then issue you with a letter giving you a unique membership reference and the details of how to register. If you are already registered and wish to book or cancel an appointment, please click the following link to take you to the log in page: on-line appointments login
The Nook and Hartfield Surgeries are dispensing practices. The majority of our patients (dispensing) can collect their medication at the surgery. Unfortunately if you live with 1 mile of a chemist by law we are unable to dispense your medication and you will need to take your prescription to a Chemist. You can request repeat prescriptions in person, by post or by filling in the contact form on the website. Please allow 48 working hours before collection for all patients.
To save you from queuing at the counter we also have a locked and secure box in the foyer of both surgeries where repeat prescriptions can be left.
As part of the On line Services available apart from booking/cancelling appointments you can order repeat prescriptions using this facility. Please ask for a registration form.
Note that by using this form you will be sending information about yourself across the Internet. Whilst every effort is made to keep this information secure, you should be aware that we cannot offer any guarantees of absolute privacy. If this matter concerns you then you should use another method of ordering a repeat prescription.
To Save Your Details for Future Use:
Follow the steps below to create a new profile:
Step 1: Leave the words "New Profile" in the Choose a Profile drop down list
Step 2: Tick the box "Would you like your details remembered on this computer for a future visit?".
Step 3: Fill in your details and the required medication in the relevant boxes
Step 4: Press the Submit button.
As well as sending the request to us by email, your details will now be retained on the computer you are currently using for future use.
The next time you want to order a repeat prescription, click on the Choose a Profile drop down list and select the relevant patient name.
The form will then be pre-populated with the information that was saved against that persons name when the profile was created or last amended.
1) If you change your details in the future and you want the system to save those changes - make sure you put a tick in the box "Would you like your details remembered on this computer for a future visit?", before you press the Submit button
2) You can save the details for as many members of your household as you like
3) If you do not want other users of this computer to see your prescription details then DO NOT put a tick in the box "Would you like your details remembered on this computer for a future visit?"
4) If you want to delete a profile, select the patient name in the Choose a Profile drop-down list, then click on the words "Delete profile for XYZ [Patient Name]"