Book an appointment

To book appointments and order prescriptions online you will need to register for our “Online Service”, please do this by clicking on the “register” tab above.

Welcome to Groombridge & Hartfield Medical Group

We hope you find all your visits to us helpful and friendly. This Webpage is intended to complement our practice booklet and to use as a guide to the services we offer.

To contact our surgeries please call: 01892 863326
 
 

Breaking news…


 

“Roll up, Roll up, its Flu jab time!!”

 

 

We have flu vaccination ‘drop-in’ clinics this year on the following dates:

 

SATURDAY 7th OCTOBER 2017 at Hartfield surgery adult patients and eligible children*

 

SATURDAY 21st OCTOBER 2017 at Groombridge surgery adult patients only

 

 

**!!ADULT PATIENTS DO NOT NEED TO PREBOOK!!**

 

CHILDREN WILL BE SEEN BY APPOINTMENT ONLY

 

We would like to ask that adult patients attend at the times set out below using your surname initials.

 

Surnames

Time to attend

A

08:00 – 08:20

B – D

08:20 – 08:50

E – G

08:50 – 09:20

H – K

09:20 – 09:50

L – N

09:50 – 10:20

O – R

10:20 – 10:50

S

10:50 – 11:20

T – Z

11:20 – 11:50

 

The surgery doors will close promptly at 12 noon

 

Many of our patients will know that they are eligible for an annual flu jab but for those who are unsure the details are set out below:

 

1.       If you are aged 65 and over

2.      If you have a long term or chronic condition e.g. COPD, asthma, diabetes, heart disease, kidney disease, liver disease including hepatitis, neurological disease including multiple sclerosis, Parkinson’s disease, Motor Neurone Disease, learning disabilities, those who have had their spleen removed and those who have a weakened immune system due to disease or treatment (such as taking steroids or being treated with chemotherapy). Other conditions that your GP considers clinically relevant may also be taken into account

3.      If you are pregnant

4.      If you are a registered carer

5.      Are seriously overweight (BMI of 40 and above)

6.      If you are living in a long-stay residential care home or other long-stay care facility

 

 

*Eligible children: aged 2 and 3 years as of 31st August 2017 – please remember to book an appointment for the 7th October 2017.

 

These are the eligibility conditions as outlined by NHS England which the practice adheres to.

 

For further information, please visit http://www.nhs.uk/conditions/Flu/Pages/Introduction.aspx  

 

If you are not eligible for a free flu vaccination and would like one, please arrange to have one at a pharmacy (there will be a charge for this service).  Please bring in a copy of the vaccination details and we will add this to your medical record.

 

  

TELEPHONING THE SURGERY 

With Effect from 1st May 2016 the new surgery telephone times will be 8.00am – 12.30pm and 2.00pm – 6pm should you wish to speak to a member of our Patient Services Team.

From 12.30pm – 2.00pm and 6pm – 6.30pm the Integrated IC24 service will take any calls should you feel you need to contact the surgery, their number is 0300 555 5252.

After this time if you need URGENT medical advice please call NHS 111, or in an Emergency 999.

 

CARE QUALITY COMMISSION (CQC) THE INDEPENDENT REGULATOR OF HEALTH & SOCIAL CARE IN ENGLAND

Following our inspection on 8th June 2016 our official rating is ‘GOOD’.

 

WEBSITE ISSUES – ORDERING REPEAT PRESCRIPTIONS

Some patients may experience issues with ordering their repeat prescriptions via the Online Service.  This is currently being investigated in order to resolve the problem.  This is occurring randomly, so not all patients may be affected.  Please attempt to use the Online Service first, before contacting the Surgery.  Thank you.

 

 PRACTICE CLOSURE – THURSDAY 28TH SEPTEMBER 2017 – 1pm to 6:30pm: Both Groombridge and Hartfield Surgeries will be closed to allow staff to take part in a training session.  If you need urgent Doctor advice during this time please call IC24 on:  0300 555 5252

 

 

 

 

 

 

 

 


 GROOMBRIDGE SURGERY – CHANGE IN OPENING TIMES

Please note that with effect from Monday 1st May 2017 our Groombridge Surgery will be closed every afternoon from 13:00hrs.  This means Medication can no longer be collected from Groombridge in the afternoons.

Full details of our Opening Times will be available on our Website and at the Surgery.

Booking of Appointments and enquiries can still be made by telephoning the Surgery or using our Online Booking Service

Click here to view our Practice Statement

  

 

 

 
 


DISPENSARY OPENING TIMES:

Groombridge :   Dispensary will be open between 8am and 1pm from Monday to Friday

Hartfield: 

Monday                 8am – 1pm                                              2pm – 6:30pm

Tuesday                8am – 1pm                                               2pm – 6:30pm

Wednesday          8am – 1pm                                               2pm – 6:30pm

Thursday               8am – 1pm : Dispensary ONLY           2pm – 6:30pm 

Friday                     8am – 1pm                                               2pm – 6:30pm

 Please click here to see full details of our Dispensary Opening Times