TELEPHONING THE SURGERY
With Effect from 1st May 2016 the new telephone times will be 8.00am – 12.30pm and 2.00pm – 6pm should you wish to speak to a member of our PST staff.
From 12.30pm – 13.00pm and 6pm – 6.30pm the Integrated IC24 service will take any calls should you feel you need to contact the surgery, their number is 0845 1450 121
To register for online services (booking appointments and making requests for repeat prescriptions) please ask for a registration form via reception.
We will normally be able to send your user name and password within 5 working days to your email address and then you can start using your online account.
It should now take 2-3 working days to dispense repeat medication from either Hartfield or Groombridge surgeries.
We have recently reviewed our charging policy for private prescriptions and would like to inform all our patients who may require a private prescription that there will be a minimum charge of £10.
Patients not wishing to have their private prescription dispensed at the in house dispensary will be charged £10 for the paper prescription to take away.